Important Tips for Safe Online Shopping
When shopping online, it’s important to take precautions to protect yourself and your funds. Please consider the following best practices:
Review merchant feedback and ratings: Always check previous buyer reviews and ratings. Feedback from other customers is a valuable resource in identifying trustworthy sellers.
Research the merchant: Look up the store on social media, online forums, and review platforms. Gather as much information as possible to verify their credibility.
Reach out beforehand: Don’t hesitate to contact the merchant directly with questions. Reputable sellers should be responsive and willing to engage.
Be cautious with unrealistic offers: If a deal seems too good to be true, it likely is. Avoid rushing into purchases that promise extraordinary value without clear backing.
Start with smaller purchases: When dealing with a new or unfamiliar seller, avoid making large or high-value purchases right away. Begin with a lower-cost item—something you can afford to lose should the transaction not go as planned.
Use the feedback system: After your transaction, leave honest feedback to help others make informed choices and promote accountability among merchants.
Stay vigilant: Please note that once a transaction is completed, the funds cannot be reversed. Caution and informed decision-making are essential.
If You Suspect Fraud or Have an Issue
If you believe you’ve been scammed by a merchant using our system, please open a support ticket and include the following information:
The payment ID or transaction ID (TXID)
The website where the product or service was purchased
Documentation showing your attempts to contact the merchant (e.g., emails, messages)
We will thoroughly review the case and do our best to assist you. However, please be aware that we cannot guarantee the return of your funds.